Terms & Conditions

SHIPPING POLICY

Estelle Design House offers free shipping countrywide. We take immaculate care to ensure the products reach our customers safe and quick. A confirmation email/call will be sent when your order is placed. This email will include details about your order. The delivery timelines are as follows:

  • In-stock orders: 3-5 business days
  • Back orders: 10-12 business days

EXCHANGE & RETURN PROCESS

To return the product, please courier the parcel to the following country address:

Estelle Design House
M89, Main Khayaban-e-Ittehad,
Phase 7 DHA – Karachi, Pakistan

As soon as we have received the return parcel, we will process your request for refund/exchange after complete inspection as per policy of the returned item.